How to Whitelist Webot Email

If your email service provider is sending Webot emails to your spam folder, you can follow the instructions below to whitelist Webot’s email addresses.

Gmail

Step 1: Log in to your Gmail account and click on [Settings Icon] – [See all settings].

Step 2: Go to the [Filters and Blocked Addresses] tab, then click [Create a new filter].

Step 3: Copy and paste the official Webot email addresses into the [From] field, then click [Create filter].

Step 4: Check the check box next to [Never send it to Spam], then click [Create filter].

Outlook

Step 1: Log in to your Outlook email and click on [Settings Icon] - [Mail] - [Junk email] - [Safe senders and domains] - [+ Add safe sender].

Step 2: Copy and paste the official Webot email, click [OK], and then finally click the [Save] button to finalize the operation.

Addresses to whitelist

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• [e-mail]

Please get in touch with Webot Support if you have any other questions.